I help enterprises turn messaging channels into growth engines
8 years managing WhatsApp Business, RCS, and conversational AI for Netflix, Google, Bosch, and HSBC at Gupshup. Now available for consulting.
The conversational AI journey — from message to measurable outcome
User Sends Message
A customer reaches out on WhatsApp, RCS, Instagram, or any channel you operate.
User Sends Message
A customer reaches out on WhatsApp, RCS, Instagram, or any channel you operate.
AI Understands Intent
NLP classifies the intent — support, purchase, onboarding, complaint — and routes intelligently.
AI Understands Intent
NLP classifies the intent — support, purchase, onboarding, complaint — and routes intelligently.
Journey Executes
A pre-built conversational journey triggers — personalized, context-aware, and on-brand.
Journey Executes
A pre-built conversational journey triggers — personalized, context-aware, and on-brand.
Outcome Tracked
Conversion, resolution, or escalation is logged. Health scores update. You prove ROI.
Outcome Tracked
Conversion, resolution, or escalation is logged. Health scores update. You prove ROI.
Works across every major channel
Who this is for
I work with companies where messaging is the channel — not an afterthought
Brands on WhatsApp Business
You've launched WhatsApp campaigns but adoption is flat. Templates get ignored. You can't prove ROI.
CPaaS & SaaS platforms
Your enterprise customers aren't activating. Onboarding stalls. Churn happens silently before renewal.
Enterprise CX teams
Your team needs a conversational AI strategy that goes beyond broadcast — personalized, measurable, scalable.
Case Study — Banking
Enterprise bank with 18% WhatsApp adoption
A major bank launched WhatsApp Business for customer service but couldn't move the needle past 18% adoption. Generic templates, no journey design, no engagement visibility. We rebuilt the entire conversational strategy.
Read the full case studyReady to make messaging actually work?
Book a free 30-minute strategy call. We'll review your current messaging setup and identify the top 3 quick wins.